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FAQ

Are the hrbrfrnt collections sold at any other retailer?

At this time, www.hrbrfrnt.ca and www.hrbrfrnt.com is the only place hrbrfrnt products are sold.

 

Are your lipsticks vegan?

Our lipstick, lip gloss and lip plumper are all vegan. The beeswax we use is synthetic.

 

How long until my package arrives after I place my order?

The processing time is 24 hours. Delivery within Canada may take up to 7 business days. Kindly remember that holidays may cause longer processing and delivery times. Our products are shipped with Canada Post.

 

Do you offer returns?

Due to the intimate nature of our products, all sales are final. In the event the product arrives damaged, please contact care@hrbrfrnt.ca with pictures of the damaged product.

 

Can I change my order once it has been placed?

Once your order has been placed, it is final.

 

How do I track my order?

You can track your order by clicking on the “Track Order” link (found at the bottom of every page) and entering:

  • Your e-mail/phone number and order number or;
  • Your tracking number

 

How will we know of any promotions or sales?

All communication is posted on our website and social media platforms. Follow us! @hrbrfrnt

 

 

 

 

 

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